Privacy Policy
At IPTVibe.net (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (iptvibe.net) or use our IPTV subscription services. We operate in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you have any questions, please contact us at [email protected].
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you subscribe to our services or contact us, we may collect your name, email address, billing address, payment details, and other information necessary to process your subscription.
- Usage Data: We may collect information about how you interact with our website and services, such as your IP address, browser type, device information, pages visited, and timestamps.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
- Communications: If you email us or engage with us via our website or other channels, we may retain records of those communications.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, manage, and deliver our IPTV subscription services to you.
- To process payments and prevent fraudulent transactions.
- To communicate with you about your account, updates, or customer support inquiries.
- To improve our website and services through analytics and user feedback.
- To comply with legal obligations, such as tax or regulatory requirements.
- To send promotional offers or newsletters (with your consent, where required).
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Contract: To fulfill our contractual obligations when you subscribe to our services.
- Legitimate Interests: To improve our services, ensure security, and market our offerings (where it does not override your rights).
- Consent: For optional activities like marketing emails, where you have provided explicit consent.
- Legal Obligation: To comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who assist us in delivering our services (e.g., payment processors, hosting providers), bound by confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Subscription data is kept for the duration of your active subscription and up to 7 years thereafter for tax and legal purposes.
- Usage data may be retained for up to 12 months for analytics purposes.
6. Your Rights
Under UK data protection laws, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Request deletion of your data (subject to legal exceptions).
- Restriction: Ask us to limit how we process your data.
- Portability: Request your data in a transferable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Revoke consent where processing relies on it.
To exercise these rights, please contact us at [email protected]. We will respond within one month, as required by law.
7. Security of Your Information
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
As a UK-based company, your data is primarily processed within the UK. If we transfer data outside the UK (e.g., to service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to comply with UK GDPR.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or wish to exercise your data rights, please reach out to us:
IPTVibe.net
Email: [email protected]
For complaints, you may also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
Email: [email protected]
For complaints, you may also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk